Managed IT Solutions

Youngs Enterprises a well-established, fast-growing company who provides exceptional managed IT Solutions to business and schools acorss the West Midlands. The team at Youngs Enterprises understand that people are what makes a business or school so providing them with a reliable, robust and scaleable IT support network is essential for smooth day-to-day operations and growth. We working very closely with everyone of of our clients to ensure the best possible customer focussed services are delivered. 

IT Support SLA's

The Youngs Enterprises Managed IT Solutions team have helped numerous schools and businesses across the West Midlands with their IT support needs, we have revolutionised how they use technology whilst keeping services and systems cost effective and budget friendly. Our team provide onsite, and remote support based on the individual client needs against agreed SLA targets.

Help Desk Implementations

Help Desk ticketing systems allow for all issues, questions and concerns to be centrally logged for management and auditing. We can provide a full implementation service for a new cloud based help desk system or migration from an existing. Our chosen system allows for the ability to produce detailed reports, audit trails, response times, SLA achievement and much more all from a simple to use cloud based system.

3rd Line Support for existing teams

Youngs Enterprises heavily invest in their staff, to ensure we have some of the most knowledgeable technicians around. Specialising in a wide range of technologies commonly used by schools and businesses. Our team have many years experience in being network managers, technicians and consultants in a range of environments.

Our 3rd line support option gives clients access to this team, without the onsite support our full IT Support SLA provides. We work with your existing team anbd management nagement team to strategically develop your IT, whilst supporting your existing staff.

Training

Web content that is constantly updated to keep users interested is more powerful than static websites. Our Content management systems are impressive solutions for managing your website’s growth, allowing content to be easily refreshed from a central easy to use dashboard and online portal. Youngs Enterprises build custom made systems that enable your website’s performance to excel in every direction.

IT Audits

You need to know where your IT provision and support is at, before you take the next steps. Our team have many years of experience across many industries, we can help identify strengths and areas for improvement in your IT systems and processes and advise on taking your next steps forward.

 

Consultancy & Project Management

Your businesses online marketing strategy is significant to ensure online growth and expansion. When you choose to work with Youngs Enterprises, we make it our mission to get to know your company inside out; that way we know exactly what solutions will help to cultivate your business and help you grow. We make it our priority to add value to your digital marketing by gaining effective results to help you become the market leader.

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